How watts and lumens differ
Watts describe energy use, while lumens describe light output. Compare both when evaluating brightness and efficiency.
FAQ and buying information
Answers about prices, payment, shipping and warranty, plus essential specification terms for choosing products and requesting a quote.
Information commonly found on product pages
Each group of numbers describes energy use, light output, colour quality, distribution or the protection level of a product.
Match colour temperature to the activity
Warm light feels relaxed, neutral light supports natural colour, and cooler white light suits spaces that need crisp visibility.
When the colour of objects matters
CRI indicates how naturally colours appear under a light source, which matters for retail, food, art and material finishes.
Distribution changes how a space feels
Narrow beams create focus and wide beams spread light. Mounting height and distance also affect the size of the light pool.
More brightness does not always mean more comfort
Luminaire position, viewing angle, shielding and reflective surfaces all affect glare and should be considered with light output.
Outdoor lighting needs more than good design
Check the IP rating, material, exposure to water, cable connections and heat management for the real environment.
4 information groups to record for quotation
- Model name, product code or label image
- Wattage, lumens, colour temperature and CRI
- Beam angle, finish, size or model option
- Quantity for every model and option
Frequently asked questions
Questions about HEY Lighting
Answers based on the products and service scope currently available.
What does HEY Lighting sell?
HEY Lighting sells bulbs, luminaires, track lights, spotlights, garden and solar lights, project lighting products and system accessories. Products with verified information have their own detail pages.
Do you survey sites, prepare lighting layouts or install products?
Not at present. HEY Lighting is a product catalogue and sales website that prepares quotations from customer-specified lists. Site surveys, lighting layouts and on-site installation are not currently offered.
How do I request a quotation?
Send the model, selected options, quantity and required date to LINE Official @305wvvex. Product photos or existing specifications can be attached to make the requested items clear.
Do website prices include VAT?
No. Prices shown on the website exclude value-added tax (VAT). Please confirm the final total and invoicing details with HEY Lighting before payment.
Which payment methods are accepted, and is a deposit required?
Payment is accepted by bank transfer. A 50% deposit is required to confirm and order the products, with the remaining 50% due before delivery.
Do you deliver nationwide, and how is shipping calculated?
Yes. Delivery is available throughout Thailand. Shipping is charged at actual cost based on product size, weight, quantity and destination. Please confirm the charge with the quotation before payment.
What is the usual delivery lead time?
In-stock products can be dispatched on the next available shipping cycle. If an item is out of stock, the waiting period is no more than two weeks. Please reconfirm stock and the dispatch date before payment.
What are the warranty, claim and return terms?
If a product has a problem on arrival, notify HEY Lighting with supporting evidence within 14 days of receipt to request a claim. General products carry a six-month warranty; coverage ends after that period. Returns are not accepted when the store is not at fault.
Can the inspiration pages replace a lighting plan?
No. They show reference contexts and ways to compare lighting types. They are not construction drawings, lighting layouts or installation advice for a specific site.
Can you issue a tax invoice?
Yes. Please provide the taxpayer name, registered address, tax identification number, branch and document email before the invoice is issued.
Not sure which model to start with?
Send a photo of the space, installation point or product reference. We can narrow down options before preparing the quote list.
Send us the details